Deerfield, IL | Contract
Business Analyst is required for a 9 months contract position in Framingham, MA
• Manages requirements gathering, prioritization and negotiation with business stakeholders in order to ensure the total solution delivered meets or exceeds expectations.
• Maintains and influences business process design; validates and interprets business needs by conducting feasibility studies and drafting business cases.
• Translate high-level business requirements into functional specifications for input into application development activities
. Interact with subject matter experts, application development, implementation support and cycle
• Provide implementation and post implementation support
• 3-5 years of Business Analyst experience required
• Minimum Two years of experience with ServiceNow required
• Excellent verbal, written and documentation skills required
• Working Knowledge of ServiceNow modules such as Service Catalog, Incident, Change, Problem and Knowledge.
• ITIL v3 Certification or ServiceNow Admin Certification preferred
• Pharmaceutical Experience.
Duration: 9 months
PLEASE NOTE: 3RD PARTIES/SUBCONTRACTORS/SUBCONTRACT AGENCIES ARE NOT ELIGIBLE FOR THIS POSITION. SUBCONTRACT AGENCIES NEED NOT APPLY.