Service Desk Technician (Secret Cleared)

Crystal City, VA | Contract

Post Date: 07/10/2018 Job ID: 226782 Industry: IT

Service Deck Technician: 

Description: 

We have an immediate need for multiple Service Desk Technicians to support a government contract with 800+ users. In this role, you will provide phone and desk-side support in a Windows and Exchange environment. 

This includes opening and closing tickets on your own. 

The majority of work will be Tier 1. 

You can escalate issues up to Systems and Network Administrators as needed. 

Secret Clearance required along with one of the following certifications, CompTIA A+, Network+ or Security+. 

Required Skills: 
  • Associates degree with 4 years of experience, or 6 years of total experience.
  • Secret Clearance
  • One of the following certifications: Network+, A+, Security+, CCNA-Security
  • Recent and relevant experience supporting a Windows/Exchange environment
  • Motivated and customer-oriented. 

Desired Skills: 
  • Familiar with how to use SharePoint
  • Microsoft Excel

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