Applications Support Engineer

San Diego, CA

Posted: 02/26/2019 Employment Type: Contract Industry: IT Job Number: 228708

An Application Support Engineer is required for a long-term contract in San Diego, CA

Description:
  • The client is seeking to hire a dedicated resource to support, maintain, upgrade, and enhance the applications of the Land Use and Environment Group (LUEG) of the County of San Diego (COSD).
  • Monitors application support queue, dispatches break-fix tickets to appropriate team members, and insures team members exceed service level agreements (SLA).
  • Provides direct support to County personnel for application troubleshooting, issue resolution, enhancements, and upgrade support.
  • Modifies application configurations, scripts, and reports according to customer specifications
  • Troubleshoots application issues, traces logs, and debugs configurations to identify and determine root cause of application defects.
  • Thoroughly documents application modifications, upgrades, and enhancements.

Required:
  • Bachelor’ s or master’ s degree in Computer Science, Information Systems or related field.3-5 years JavaScript experience, additional scripting languages are a plus.
  • Application configuration experience, preferably with web server experience (IIS/Apache/etc.) in an enterprise environment.
  • Experience writing and modifying SQL queries to retrieve and present complex data sets from large relational databases.
  • Direct experience working on Windows Server 2012/2016/etc. in an enterprise environment.
  • Excellent enterprise application support skills, including direct experience in enterprise application configuration and scripting.
  • Excellent written and verbal communication skills, with an emphasis on technical documentation, such as specifications or requirements documents.
  • Ability to work on multiple projects, solve problems, deliver on commitments, and work with multiple teams simultaneously.
  • Knowledge of the software development life cycle and relational databases.
  • Working knowledge and experience using the standard Microsoft Office Suite of products (Word, Excel, Outlook, PowerPoint, etc.).

Desired:
  • Development experience in a modern object-oriented language (.Net/Java/etc.).
  • Experience with SQL Server Reporting Services (SSRS) report design and modification.
  • Experience with Accela government software or similar products.
  • Experience with application testing, ideally in an enterprise or government environment.

Duration:
  • 12-18 months
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