Softworld, Inc.
https://cdn.haleymarketing.com/templates/62150/logos/softworldinc-hml.png
http://www.softworldinc.com
http://www.softworldinc.com
true
Deskside IT Support Specialist - New Orleans, LA
Job Description
1. Commitment to customer service.
2. Ability to troubleshoot desktop issues remotely or in-person.
3. Ability to prioritize and complete multiple time sensitive tasks to completion.
4. Basic knowledge of scripting tools such as PowerShell
5. Must be in the New Orleans area
6. Occasional on-call rotation
Preferred Skills:
Macintosh configuration deployments tools and best practices
Experience with incident management tools such as ServiceNow
A+
Network+
This is a Monday - Friday position with hours from 8: 30am - 5pm.
Deskside IT Support
Posted: 03/27/2024
2024-03-27
2024-05-03
Employment Type:
Contract
Industry: IT
Job Number: BBBH75717_1711577125
Pay Rate: Up to US$29 per hour
Job Description
Deskside IT Support Specialist - New Orleans, LA
- Mac support
- Windows troubleshooting
- Deskside assistance
Job Description
- The Deskside IT Support Specialist provides prompt, courteous, and helpful user support to our client's Education services community.
- The Deskside IT Support Specialist executes their responsibilities by providing comprehensive on-site support, concise and relevant phone help, efficient remote desktop interface, or second level Windows or Mac support.
- The Deskside IT Support Specialist contributes to the comprehensive tracking and reporting on problems trends while inputting into the creation of support systems. They collaborate with other IT analysts an IT staff to implement services, deliver user education resources, and identify appropriate technology solutions.
- The Deskside IT Support Specialist must possess the strong technology, leadership, and communication skills required to assist the Associate Director of Technical Support and Assistant VP of Enterprise Services in meeting the core goals of customer service and technical support.
1. Commitment to customer service.
2. Ability to troubleshoot desktop issues remotely or in-person.
3. Ability to prioritize and complete multiple time sensitive tasks to completion.
4. Basic knowledge of scripting tools such as PowerShell
5. Must be in the New Orleans area
6. Occasional on-call rotation
Preferred Skills:
Macintosh configuration deployments tools and best practices
Experience with incident management tools such as ServiceNow
A+
Network+
This is a Monday - Friday position with hours from 8: 30am - 5pm.
Share This Job:
Related Jobs:
About New Orleans, LA
Ready to kickstart your career in the vibrant city of New Orleans, Louisiana? From the enchanting French Quarter to the lively Jazz scene, this city offers endless opportunities for professional growth and personal fulfillment. Dive into the rich culture of Mardi Gras, enjoy world-renowned cuisine like beignets and gumbo, or catch a Saints game at the iconic Mercedes-Benz Superdome. With a backdrop of historic architecture, art galleries like the Contemporary Arts Center, and outdoor escapes in City Park, New Orleans is the perfect place to take your career to new heights. Explore our job listings today and discover why this charming city is the ideal setting for your next professional adventure!