GXP Training LMS Support

Waltham, MA

Posted: 09/25/2018 Employment Type: Contract Industry: Life Sciences Job Number: 227464
GXP Training LMS Support
9 Months - through 6/28/19
Waltham, Massachusetts 

Job Responsibilities
Manage and maintain Learning Management System functionalities on a daily basis including but not limited to: 
  • Uploading new courses, testing course files, assigning courses, creating curricula, managing new hire assignments, running training reports.
  • Provide customer support for all training requests through a thorough knowledge of the current learning platforms and systems (Doc Mgt System & LMS). 
  • Manage requests through a shared Training mailbox - (requests include data entry, troubleshooting system errors & managing Training calendar training reports).
  • Filing/archiving of completed training forms if needed
Required Skills
  • Attention to detail
  • Ability to manage multiple, competing priorities
  • Motivated individual with good time management skills
  • Excellent written and verbal communication skills
  • Ability to collaborate with various business functions and IT
Minimum Education
  • Bachelor’ s Degree
  • 2 -3 years of relevant industry experience including knowledge of GXP guidelines.
  • Strong experience administering and managing LMS systems such as SAP, SuccessFactors, Plateau, SABA.
  • Prior customer support experience including troubleshooting in LMS systems and interaction with end users/customers.

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