Service Desk Technician (Secret Cleared)
Service Deck Technician:
We have an immediate need for multiple Service Desk Technicians to support a government contract with 800+ users. In this role, you will provide phone and desk-side support in a Windows and Exchange environment.
This includes opening and closing tickets on your own.
The majority of work will be Tier 1.
You can escalate issues up to Systems and Network Administrators as needed.
Secret Clearance required along with one of the following certifications, CompTIA A+, Network+ or Security+.
- Associates degree with 4 years of experience, or 6 years of total experience.
- Secret Clearance
- One of the following certifications: Network+, A+, Security+, CCNA-Security
- Recent and relevant experience supporting a Windows/Exchange environment
- Motivated and customer-oriented.
- Familiar with how to use SharePoint
- Microsoft Excel