Telecommunications Engineer

Marlborough, MA

Posted: 10/07/2019 Employment Type: Contract to Hire Industry: IT Job Number: 230468

Software Engineer
  • Softworld is seeking a Telecomm Engineer for a 3-month CTH position
  • It will be delivering and supporting strategic and operational activities within Voice, Mobile and Video service including improvement and optimization initiatives.
  • Providing end-to-end global support and delivery for all activities within the area of voice, mobile and Video.
  • Identifying areas of improvement
  • Overseeing service-related issues, review and disposition of work requests through engagement with service providers, service support representatives, and/or subject matter experts globally.
  • Providing technical support and advice for new solution delivery projects globally as well as technical input into technology roadmaps, design and implement solutions to enterprise-wide computing.
  • Working within a SRUM/AGILE methodology.
Required Skills:
  • Experience within the telecommunications sector and passion for unified communication
  • Strong interpersonal, verbal and written communication skills.
  • Strong problem solving and analytic skills as well as attention to detail
  • Technical knowledge in the following:
  • AVAYA
  • AURA/Session Manager/Communication Manager/Session Boarder Controller
  • CMS/ Call Center Elite
  • IP Office
  • Working knowledge of MSFT
  • Good experience in configuring and supporting SIP
Desired Skills:
  • Cisco Call Manager, VCS, TMS with a plethora of Cisco end points
  • Working knowledge of MSFT UC
  • PEXIP/Polycom RealConnect

Duration: 3 Months CTH


PLEASE NOTE: 3RD PARTIES/SUBCONTRACTORS/SUBCONTRACT AGENCIES ARE NOT ELIGIBLE FOR THIS POSITION.   SUBCONTRACT AGENCIES NEED NOT APPLY.
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